Privacy Policy

Last Updated: March 3, 2026

This Privacy Policy describes how Michael Andrews LLC (dba Michael Andrews Bespoke) collects, uses, and discloses your information when you use our Service, and explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply equally whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Company (referred to as “the Company,” “We,” “Us,” or “Our”): Michael Andrews LLC (dba Michael Andrews Bespoke), 680 Broadway, New York, NY 10012.
  • Cookies: Small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history and other data.
  • Country: The United States.
  • Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: Our Website and its related components and applications, including our customer relationship management and order management database, financial and accounting software, and other similar or related applications and services.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed to facilitate or support the Service.
  • Third-Party Social Media Service: Any website or social network through which a User can log in or create an account to use the Service.
  • Usage Data: Data collected automatically, either generated by use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
  • Website: Our site, accessible from https://www.michaelandrews.com.
  • You: The individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is acting.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, city, state, ZIP/postal code
  • Usage Data

Usage Data

Usage Data is collected automatically when you use the Service. It may include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. When you access the Service via mobile device, we may also collect information such as your device type, mobile operating system, and mobile browser type.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information. Technologies used include beacons, tags, and scripts. These may include:

  • Browser Cookies: Small files placed on your device. You may instruct your browser to refuse all cookies or notify you when a cookie is sent; however, some parts of our Service may not function properly without cookies.
  • Flash Cookies: Certain features may use locally stored objects (Flash Cookies) to store preferences or activity data. Flash Cookies are not managed through your browser’s standard cookie settings. See Adobe Help for more information.
  • Web Beacons: Small electronic files embedded in certain pages or emails that allow us to count visits or email opens and gather related website statistics.

We use both Session Cookies (deleted when you close your browser) and Persistent Cookies (remaining on your device until deleted or expired) for the following purposes:

  • Necessary / Essential Cookies (Session Cookies, administered by Us): Required to provide website functionality and authenticate users. Without these cookies, some services cannot be provided.
  • Cookie Acceptance Cookies (Persistent Cookies, administered by Us): Record whether you have accepted our cookie policy.
  • Functionality Cookies (Persistent Cookies, administered by Us): Remember your preferences (e.g., login details, language) to provide a more personalized experience.
  • Tracking and Performance Cookies (Persistent Cookies, administered by Third Parties): Track traffic and user behavior to help us improve the Service. Information collected may be linked to a pseudonymous identifier associated with your device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your Account and your access to Service features as a registered user.
  • To fulfill contracts, including processing purchases and responding to requests made through the Service.
  • To contact you via email, phone, SMS, or other electronic communication regarding updates, informational notices, or security-related matters.
  • To send marketing communications about goods, services, and events similar to those you have purchased or inquired about, unless you have opted out.
  • To manage your requests to us.
  • For business transfers: In connection with a merger, acquisition, reorganization, or asset sale, your Personal Data may be evaluated or transferred as part of that transaction.
  • For analytics and improvement: To analyze usage trends, evaluate marketing effectiveness, and improve our Service and your experience.

Sharing Your Personal Data

We may share your personal information in the following circumstances:

  • With Service Providers: To support monitoring, analysis, payment processing, and communications.
  • For business transfers: In connection with any merger, sale, financing, or acquisition of all or part of our business.
  • With Affiliates: Including our parent company and subsidiaries, all of whom are required to honor this Privacy Policy.
  • With business partners: To offer certain products, services, or promotions.
  • With other users: Information you share in public areas of the Service may be viewed by other users and distributed externally.
  • With your consent: For any other purpose, with your explicit consent.

Retention of Your Personal Data

We retain your Personal Data only as long as necessary for the purposes described in this Privacy Policy, or as required by law to resolve disputes or enforce our agreements. Usage Data is generally retained for a shorter period, unless used to improve service security or functionality, or when legal retention obligations apply.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company’s operating offices or in other locations where our processing partners operate. By consenting to this Privacy Policy and submitting your information, you agree to this transfer. We take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate data protection controls are in place.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before such a transfer becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in good faith where necessary to: comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users or the public; or protect against legal liability.

Security of Your Personal Data

The security of your Personal Data is important to us. While we use commercially reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Detailed Information on Third-Party Data Processing

Our Service Providers may have access to your Personal Data. These vendors collect, store, use, and transfer information about your activity on our Service in accordance with their own privacy policies.

Analytics

Email Marketing

We may use your Personal Data to send newsletters, marketing materials, and other information that may interest you. You may opt out at any time by following the unsubscribe link in any email or by contacting us directly.

Payments

We do not store or collect payment card details. Payment information is handled directly by PCI-DSS-compliant third-party processors:

Security and Fraud Prevention

SMS and Text Message Communications

Opt-In and Confirmation

When you opt in to receive text messages from MAB, we will send you a confirmation message to verify your enrollment.

Automated Messages

By opting in, you agree to receive recurring automated marketing and informational text messages from MAB. These automated messages may be sent using an automatic telephone dialing system (ATDS) to the mobile number you provided at signup or any other number you designate.

Message Frequency

Message frequency varies. Additional messages may be sent periodically based on your interaction with MAB. MAB reserves the right to alter message frequency at any time and to change the short code, phone number, or alphanumeric sender ID from which messages are sent.

Rates and Carrier Responsibility

Standard message and data rates from your mobile carrier may apply. Contact your mobile provider with questions about your text or data plan. Your mobile carrier is not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.

No Purchase Requirement

Your consent to receive marketing messages is not a condition of purchase.

Data Sharing

Mobile opt-in data and consent to receive text messages will not be shared with, sold to, or transferred to any third party for their own marketing or promotional purposes. This includes affiliates, business partners, and any other third parties referenced elsewhere in this Privacy Policy. Your mobile number and SMS consent are collected solely for the purpose of sending you communications from MAB and will not be used by any other party to contact you.

Notwithstanding any other provision of this Privacy Policy, mobile telephone numbers collected for SMS communications and any associated opt-in consent will not be shared with third parties for marketing purposes under any circumstances.

Cancellation

To unsubscribe, reply STOP to any message or use the unsubscribe link included in our messages. Upon unsubscribing, we will send a final confirmation message and no further messages will be sent. To re-enroll, simply sign up again using the same process you used originally.

Support

For support, email us at [email protected] or, where supported, text HELP to any of our messages. We will respond with instructions on how to unsubscribe. Where a link is included in our messages, you may also access unsubscribe instructions and our company information by following that link.

Transfer of Mobile Number

Before changing or transferring your mobile number to another person, you agree to either reply STOP from your original number, unsubscribe via any included link, or notify us at [email protected]. This notification requirement is a condition of using our messaging service.

Messaging Terms Changes

We reserve the right to modify or terminate our messaging program at any time and to update these Messaging Terms at any time. Changes are effective immediately upon posting. If you do not agree to updated Messaging Terms, you should cancel your enrollment. Continued enrollment following any changes constitutes your acceptance of those changes.

Your Data Rights and Requests

Requesting Deletion of Your Personal Data

You may request deletion of some or all of your Personal Data by visiting our Personal Data Deletion Request Page. We will retain data only as long as necessary or as required by law.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise reviewing the Privacy Policy of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last Updated” date. Where appropriate, we will also notify you by email or prominent notice on our Service. We encourage you to review this policy periodically. Changes are effective when posted.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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